Orders & Returns
Shipping
When will my order arrive?
Items ship directly from our carefully selected brand partners. Processing and transit times vary by product and destination. Items from the same order may arrive in separate packages.
Most U.S. orders arrive within 10 business days. Business days exclude weekends and federal holidays. Delivery dates are estimates and are not guaranteed.
If we cannot ship within the timeframe shown at checkout or otherwise provided, we will contact you with a revised estimate. You may accept the delay or cancel the unshipped item for a full refund.
Where do you ship?
We currently ship to all 50 U.S. states. Enter your address at checkout to confirm delivery availability and shipping rates.
Why did my order arrive in a partner’s packaging?
Friday Martinis is a curated dropshipping store. Our brand partners fulfill and ship products directly to you, so packages may identify the partner.
Will my order arrive in more than one package?
It may. Products fulfilled by different partners ship separately and can arrive on different dates. Tracking information is sent as each package ships.
Can I cancel or change an order?
Email hello@fridaymartinis.com as soon as possible. We will try to help, but changes and cancellations are not guaranteed after an order has been sent to a fulfillment partner or shipped.
Returns
We accept eligible return requests within 14 days after delivery.
Items must be unused or unworn, with tags, in their original packaging, and accompanied by a receipt or proof of purchase.
How do I request a return?
Email hello@fridaymartinis.com with:
- Your order number
- The item you want to return
- The reason for the return
- Photographs when the item is damaged, defective, or incorrect
Because products ship from different partners, return addresses vary. Do not send an item to the address on its original package or to any other address without authorization.
Items returned without approval may not be accepted or refunded.
If the return is approved, we will provide the correct return address, instructions, and a return label when applicable.
Who pays return shipping?
For preference-based returns, including changes of mind, the customer is responsible for return shipping. When we provide a return label, its cost may be deducted from the refund.
Friday Martinis will cover or arrange return shipping when an item is damaged, defective, or incorrect.
What if my item is damaged, defective, or incorrect?
Inspect your order when it arrives and contact hello@fridaymartinis.com as soon as possible.
Include clear photographs of the item, packaging, and shipping label. Keep the item and its packaging until the claim is resolved.
Approved claims are normally resolved with a refund. Friday Martinis does not promise an automatic replacement. A replacement may be offered only when approved by Friday Martinis in writing and when inventory is available.
Are any items non-returnable?
We do not accept returns for:
- Perishable goods
- Custom or personalized products
- Personal-care goods
- Hazardous materials
- Flammable liquids or gases
- Items clearly marked Final Sale
Using a promotional or discount code does not automatically make an item Final Sale.
Exchanges
We do not offer exchanges.
If an eligible return is approved, the refund will be issued to the original payment method after the item is received and inspected. Customers may place a separate order for another item, subject to availability.
Refunds
We will notify you after the return is received and inspected by the appropriate fulfillment partner.
If approved, the refund will be issued to the original payment method within 10 business days. Your bank or card issuer may require additional processing time.
If more than 15 business days have passed since approval, email hello@fridaymartinis.com.
For complete terms, see our Refund Policy.